Privacy Policy

At SeasonFinder, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our website and SaaS platform. By using our services, you consent to the data practices outlined in this policy

We collect information to provide and improve our services. The types of data we collect include:

​

When you sign up for or use our services, we collect personal information, including:

• Contact Details: Name, email address, phone number.

• Billing Information: Payment methods, billing address, and other necessary financial details.

• Account Information: Usernames, passwords, and preferences related to your account.

For business-related services, we may collect the following:

• Company Details: Business name, business address, and industry information.

• Service Usage Data: Details about your property management or cleaning needs, including project scopes, vendor information, and task tracking preferences.

​

We collect information on how you interact with our website and services, including:

• Device Information: IP address, device type, browser type, and operating system.

• Usage Patterns: Pages visited, actions performed, and time spent on various parts of the site.

​

We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze trends, remember your preferences, and improve website performance. You can control cookies through your browser settings, but please note that disabling them may affect your ability to use certain features of our services.

We use the collected data for a variety of purposes, including:

• Service Delivery: To provide, maintain, and enhance the services you use, including the creation of preventative maintenance tasks, inventory tracking, and reporting.

• Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance with our services.

• Billing and Subscription Management: To process payments, manage subscriptions, and send invoices.

• Personalization: To tailor your experience and recommend features, services, or products based on your preferences and usage.

• Analytics and Improvements: To analyze usage data to enhance the performance, functionality, and user experience of our platform.

• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

We implement various security measures to protect your data, including:

• Data Encryption: Sensitive information, such as payment details, is encrypted using industry-standard encryption methods.

• Access Control: We restrict access to personal and business data to only those employees or contractors who need it for legitimate business purposes.

• Regular Audits: We conduct regular security audits and monitoring to identify and address potential vulnerabilities.

Despite these precautions, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business and provide our services, such as payment processors, data hosting, and email marketing services. These partners are required to protect your data and use it solely for the purposes of providing the services you requested.

• Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or in response to government or regulatory requests.

• Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction. We will notify you before transferring your information in this way.

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Depending on your jurisdiction, you may have the following rights concerning your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).

• Objection to Processing: You can object to our processing of your data in certain circumstances, such as for marketing purposes.

To exercise these rights, please contact us using the contact details provided below.

SeasonFinder does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and in compliance with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Please review this Privacy Policy periodically for any changes.